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Terms of Service

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Terms of Service

Stand: 14.12.2022

1. Applicability

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legally competent partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Gabriel Hildebrandt.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. All prices are final prices plus delivery / shipping costs. All products are sold for research use only. Strictly speaking, they are not intended for human consumption or for in-vivo studies or experiments. With your order you confirm that you are a research institute, a research assistant or a chemistry student. The use of Acido, including searching for or placing an order, is for adults only. By using this website, you confirm that you are at least 18 years of age or older. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process.

By clicking the order button, you place a binding order for the goods in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after the order has been sent.

3. Contract language, contract text storage

The language (s) available for the conclusion of the contract: German, English

We save the text of the contract and send you the order data and our terms and conditions in text form. You can see the contract text in our customer login.

4. Delivery terms

In addition to the stated product prices, there are also shipping costs. You can find out more about the amount of shipping costs in the offers.

The shipping of our products, which we offer from Germany, is not prohibited according to current German law. The buyer bears sole responsibility for ensuring that these products are allowed to be imported into the country of delivery. The buyer assumes all costs and risks. We would like to explicitly emphasize this personal responsibility and exclude any liability. By purchasing goods on this website, you assume the responsibility
Responsible for complying with local laws and customs regulations while ensuring that the product ordered is legal in the importing country. Acido is not responsible for any goods taken into possession or custody in your country by third parties, including customs or law enforcement agencies.

If force majeure (natural disasters, war, civil war, terrorist attack) makes delivery or any other service permanently impossible,’s obligation to perform is excluded. Amounts already paid will be reimbursed immediately by can also refuse to perform if this requires an effort that, taking into account the content of the purchase contract and the principles of good faith, is grossly disproportionate to the customer’s interest in fulfilling the purchase contract. Amounts already paid will be reimbursed immediately by The instant shipping service for orders placed before 14 o’clock can not be guaranteed. Should against expectations a higher order volume or higher force come into force, the delivery times specified for the product apply.

5. Payment

The following payment methods are generally available in our shop: transfer, cryptocurrencies and cash.

6. Retention of title

The goods remain our property until full payment.

7. Transport damage

If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

8. Warranties and guarantees

Unless otherwise expressly agreed below, the statutory right to liability for defects applies.
The following applies to used goods: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods. A warranty case does not exist in the following cases in particular:
• in the event of damage caused to the customer by misuse or improper use,
• in the event of damage caused by the customer’s exposure to harmful external influences (in particular extreme temperatures, humidity, exceptional physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire).
The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed, or
• as far as the scope of application of the Product Liability Act is opened.
Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.

9. Liability

By using, you assume full liability for the following: personal injury, penalties, loss of profit or loss of revenue, as well as loss of use of products or equipment and loss of property caused by the purchase, use or misuse of a product from Acido can arise. Acido, its owners, agents and employees cannot be held responsible for the actions of their customers.
Otherwise claims for damages are excluded. Additional information about the disclaimer.

10. Dispute resolution

The European Commission provides a platform for online dispute resolution, which you can find here. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

11. Protection of minors

If your order includes goods, the sale of which is subject to age restrictions, we use a reliable process that includes personal identity and information
Age check ensures that the customer has reached the required minimum age. The deliverer only hands over the goods after the age check and only to the customer personally.

Please verify your age
Are you over 18 years of age?
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